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Weekender 1/2 Feb. 2025
#8
Thank you MFI.

We were pretty close to the Ibis but didn't seem wary. It was nice to catch it successfully snagging some food.

Quick summary of my adventure getting Photoshop:

I wanted Photoshop Elements 2025. I hate that Adobe offers install discs - it's all download and the customer is forced into a subscription or a limited-term license.
So on Friday I ordered the download of PSE 2025 from Walmart, and quickly got an email from Walmart that was to have supplied a link to where I could download the install exe file. But that was a dead link, so I called Walmart and explained the situation, expecting too resend me that mail with a working link. The guy said they would start to get me my product.

Nothing happened so yesterday I called Walmart again. It was darn near impossible to reach a live person, but I finally got through to somebody and explained that I didn't get the product and had no confidence in them helping, and said I had just ordered it direct from Adobe and asked WalMart to refund my $99.99. The guy said there are no refunds on downloaded products. I said that makes sense but I was not able to download. He kept refusing to initiate a refund so I asked to speak to a supervisor, which left me on hold for over an hour. When the supervisor repeated the "no refunds on downloads" policy I got mad and raised my voice a bit. He added that I should contact my bank and have them dispute the Walmart charge. My voice got even louder but eventually he agreed too "make an exception" and initiate a refund. I asked when to expect my $99.99 back and he said 6 to 8 business days. Interesting that they charge my debit card almost instantly but are much slower processing refunds.

As to ordering from Adobe, that appeared to go well. They quickly emailed my details of my purchase and directed me to where I could download the install files. I proceeded and got PSE installed, but instead of PSE 2025 it was PSE 2021. So today I'll call Adobe and have them get me what I paid for. I won't be surprised if I run into the same sorts of hurdles with them.

Don't blame me - I didn't vote for him!

Nikon D7500 with Nikkor 18-300 mm; PSE2021, PSCS5
Ny Flickr Albums
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Messages In This Thread
Weekender 1/2 Feb. 2025 - by Man From Ironbark - 02-01-2025, 09:15 PM
RE: Weekender 1/2 Feb. 2025 - by Dave - 02-02-2025, 06:29 AM
RE: Weekender 1/2 Feb. 2025 - by Rich - 02-02-2025, 11:08 AM
RE: Weekender 1/2 Feb. 2025 - by Rich - 02-02-2025, 03:32 PM
RE: Weekender 1/2 Feb. 2025 - by Dave - 02-02-2025, 03:40 PM
RE: Weekender 1/2 Feb. 2025 - by Dave - 02-03-2025, 05:36 AM

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